Distributors
Companies with available stock, product catalogs, shipping capability and pricing for repair shops or resellers.
Partner knowledge base
Partner FAQ for distributors, suppliers and shops
This page explains how partners can join Request Parts, publish parts, respond to buyer requests, manage stock, import catalog data, use analytics and follow compliance rules.
Request Parts is designed for B2B sourcing workflows across Europe. Partners can use the platform to increase visibility, receive targeted buyer interest and organize communication around real part requests.
Audience
B2B
Partner types
4+
Data tools
CSV/API
Region
Europe
Partner workflow
From registration to live offers
● Open
How partners use Request Parts
Register company
Submit business details and contact information.
Step 1
Complete verification
Improve trust with registration and business signals.
Step 2
List parts or import catalog
Add stock manually or use CSV/API workflows.
Step 3
Respond to requests
Send offers with price, stock, ETA and notes.
Step 4
i
Clear listings, accurate stock, fast replies and realistic delivery times improve buyer confidence and offer acceptance.
Partner overview
Who can join Request Parts as a partner?
Request Parts is open to verified distributors, suppliers, manufacturers and repair shops that can provide reliable stock information and professional communication.
Manufacturers
Manufacturers can promote original parts, compatible components or direct supply options for B2B buyers.
Repair shops
Repair shops can both request missing parts and publish available surplus stock or specialized items.
Supplier networks
Suppliers with external catalogs can connect product URLs, tracked links and public feed posts.
Onboarding
Recommended onboarding steps
A complete partner profile helps buyers understand who you are, what you sell and where you can deliver.
Register
Create your partner account and submit company details through the distributor registration page.
Verify
Add registration details, contact data, website, country and optional VAT/KVK information where applicable.
Publish
Add individual parts, import your catalog with CSV/API, or publish product posts in the feed.
Respond
Monitor buyer requests and reply with price, ETA, stock, shipping notes and product compatibility details.
New content
Good product data creates more trust.
Buyers compare offers quickly. Your listing should make it easy to understand what the part is, whether it is compatible, how fast it can ship and what the final cost may be.
Use clear titles, real photos, brand/model references, stock quantity, delivery country, ETA, condition, warranty notes and external product URLs where relevant.
Listing checklist
Before publishing a part or offer
Use this checklist to improve the quality of listings, feed posts and direct request replies.
✓Title: include part type, brand, model and key compatibility information.
✓Images: upload clear product photos, packaging labels or connector close-ups.
✓Stock: keep quantity realistic and update it when availability changes.
✓Price: show the correct currency and clarify whether shipping or VAT is included.
✓Delivery: add dispatch country, shipping regions and estimated delivery time.
✓Condition: specify new, used, refurbished, tested, OEM, compatible or aftermarket.
✓Warranty: mention warranty period, return policy or DOA conditions where relevant.
✓Notes: add any installation, compatibility or quality-grade information.
Offer guide
What a strong offer should include
When responding to a buyer request, your offer should be easy to compare and should reduce follow-up questions.
| Offer field | What to include | Why it matters |
|---|---|---|
| Price | Unit price, currency, VAT note and bulk discount if available. | Buyers can compare offers without guessing the final cost. |
| Stock | Available quantity and whether stock is reserved, incoming or ready to ship. | Accurate stock reduces failed orders and buyer frustration. |
| ETA | Dispatch time, delivery estimate and country of shipment. | Repair shops often choose based on speed, not only price. |
| Compatibility | Brand, model, version, quality grade, OEM/compatible status and images. | Compatibility details prevent wrong purchases and returns. |
| Terms | Warranty, return policy, payment terms and shipping notes. | Clear terms make B2B communication faster and safer. |
Compliance
Trust, verification and prohibited items
Request Parts is designed for professional sourcing. Partners must provide truthful product information and follow platform rules, local law and safety requirements.
Verification
Business checks may include company registration, VAT/KVK data, website, contact information and activity signals.
GDPR and data
Partners must handle buyer information responsibly. Internal messages and buyer data should not be exported or misused.
Not allowed
Counterfeit goods, unsafe/illegal items, restricted hazardous materials and misleading listings may be removed.
Analytics
Performance signals partners should watch
Tracking performance helps suppliers improve pricing, catalog quality and response strategy.
Views
Shows how often your listings, profile or feed posts are seen by visitors.
Clicks
Tracks external product link interest and helps identify high-demand products.
Messages
Shows buyer engagement and helps measure which listings create real conversations.
Win rate
Helps partners understand how often offers lead to accepted deals or follow-up interest.
FAQ
Partner frequently asked questions
Answers for verified distributors, suppliers, manufacturers and repair shops across Europe.
1) Who can join Request Parts as a partner?
Verified distributors, suppliers, manufacturers and repair shops across Europe can join. You should provide basic company details and a valid registration number where applicable.
2) How do I list my parts?
After approval, use your distributor dashboard to add or edit parts with title, brand, model, specifications, price, stock, country, images and delivery estimates.
3) Can I respond to incoming part requests?
Yes. Partners can view requests and respond with price, ETA, stock, shipping notes, compatibility information and images.
4) Is there a cost to join?
Registration and replying to requests are currently free. Optional premium features such as enhanced visibility, analytics or API access may be offered later.
5) How can I track performance?
Your dashboard can show views, clicks, messages, replies and win-rate signals by part and by time range.
6) How do I communicate with customers?
Buyers can message you through the built-in messaging system after offer or request interaction. Conversations stay attached to your account.
7) Is my data safe? Are you GDPR compliant?
Request Parts follows privacy-conscious workflows. Partners should also handle buyer information responsibly and only use it for the related sourcing conversation.
8) What does verification include?
Verification can include company registration details, contact checks, website review and optional VAT or chamber-of-commerce information for higher trust levels.
9) Can I import my catalog with CSV or API?
Yes. Smaller catalogs can be imported by CSV. Larger or frequently changing catalogs can use API workflows where available.
10) How do I keep stock and pricing accurate?
Update directly in the dashboard, re-upload CSV files or sync through API. Accurate stock and clear ETAs improve buyer trust.
11) How are shipping, taxes and returns handled?
Partners define shipping options, delivery estimates and return policies in their offers. VAT and invoicing terms are agreed between buyer and seller.
12) What items are not allowed?
Counterfeit goods, illegal items, unsafe products, hazardous materials without proper compliance and misleading listings are not allowed.
13) Do buyers see ratings or trust signals?
Buyers can see verification and activity signals such as response time. More trust indicators may be added as partner reliability grows.
14) Can my team share one account with roles?
Where enabled, partners can invite colleagues and assign roles such as catalog manager, sales responder or account administrator.
15) How do notifications work?
Email and in-app notifications can be used for new requests, messages and offer updates. Preferences can be adjusted in account settings.
16) How do I get help or report an issue?
Use the Support & Contact page and include URLs, screenshots or request IDs where possible.
17) Can I publish external product links?
Yes. You can connect listings or feed posts to external product pages if the URL is relevant, safe and not misleading.
18) Can I limit offers by country?
Yes. Partners can define delivery regions and shipping estimates so buyers understand whether an offer fits their location.
19) What makes a strong supplier profile?
A strong profile includes company name, logo, business type, country, categories, delivery regions, website, verification status and clear contact behavior.
20) Can repair shops also sell surplus parts?
Yes, if enabled on the platform. Repair shops may publish available surplus parts or specialized stock while also using Request Parts to source missing items.
Ready to become a Request Parts partner?
Register your business, complete your profile, publish parts and start responding to live buyer demand. Better data, faster replies and clear delivery details help you win more opportunities.